Returns & Exchanges
At Euhomy, we stand behind the quality of our appliances and offer a 30-day satisfaction guarantee for all unused products in their original packaging. If you are not completely satisfied with your purchase, our streamlined return process ensures a quick and efficient resolution.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and the reason for return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare Your Package
Securely pack the appliance in its original box, ensuring all accessories, manuals, and protective inserts are included to prevent damage during transit.
- 3.Ship to Warehouse
Affix the provided shipping label to the outside of the box and drop the package off at your nearest authorized carrier location.
- 4.Inspection and Refund
Once our warehouse team inspects the returned item for quality compliance, we will process your refund back to your original payment method within 5-7 business days.